Terms and Conditions Platform Usage maju24

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and maju24 ("Platform", "we", "us"). These Terms take effect as soon as you complete the account registration process or use any service provided by our platform.

By accessing or using the maju24 platform — including the website, mobile app, and any related services — you confirm that you have read, understood, and agreed to be bound by these Terms along with our Privacy Policy, which forms part of this agreement.

Maju24 reserves the right to amend, update, or replace any part of these Terms at any time. Any changes take effect as soon as they are published on the platform. It is your responsibility to review these Terms periodically. Continued use of the platform after changes are published constitutes your acceptance of the updated terms.

2 Account Registration & Eligibility

To register an account on maju24, you must meet the following requirements:

• Age 18 years and above on the date of registration.
• Reside in a permitted region to use maju24 services.
• Is not prohibited from using online gambling platforms under any local laws applicable to you.
• Has never had an account on maju24 previously closed or suspended due to a terms violation.

One Account Only: Each individual is only permitted to hold one (1) active account on maju24. Registering multiple accounts using the same or different information is strictly prohibited and may result in all related accounts being closed with no balance refunded.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, date of birth, email address, and valid phone number. maju24 reserves the right to request identity verification documents (KYC) at any time to verify the information provided.

3 Deposits & Withdrawals

Maju24 supports a wide range of popular payment methods in Malaysia, including FPX bank transfer, Touch 'n Go eWallet, Boost, GrabPay, and other local payment methods that may be added from time to time. All financial transactions are processed through a fully encrypted and secured system.

Deposit:

• Minimum and maximum deposit limits are as stated on the platform's deposit page at the time of the transaction.
• Deposits are typically credited to your account within minutes after confirmation by the payment provider.
• Maju24 does not charge additional fees for deposits; however, your payment provider may impose their own charges.
• Every deposit must be made using a payment method registered in your own name.

Withdrawal:

• All withdrawal requests are subject to the designated review process.
• Full KYC verification must be completed before your first withdrawal is processed.
• Withdrawals are typically processed within 1–3 business days depending on the chosen method.
• Maju24 reserves the right to place a withdrawal on hold for security review or identity verification purposes.
• Withdrawals will only be credited to an account or digital wallet registered under the same member's name.

4 Bonuses & Promotions

Maju24 offers a variety of bonuses and promotions to its members, including a welcome bonus, weekly cashback, free spins, and VIP programme rewards. All bonuses are subject to the wagering requirements specified for each individual promotion.

• Wagering Requirements: Each bonus has its own wagering requirement that must be fulfilled before any winnings from that bonus can be withdrawn.
• Validity Period: Bonuses have a limited validity period. Any unused bonus will expire automatically once that period lapses.
• One Bonus at a Time: In general, only one active bonus is permitted at a time unless otherwise stated.
• Prohibition on Abuse: Any attempt to abuse the bonus system, including registering multiple accounts to claim bonuses repeatedly, will result in account closure and cancellation of all related bonuses and wins.
• Platform Discretion: maju24 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

Please check the Promotions to view the latest offers and full terms of each promotion before claiming any bonus.

5 Game Rules

All games offered on maju24 use a Random Number Generator (RNG) system independently certified by recognised international certification bodies. This ensures that every game outcome is truly random, fair, and cannot be influenced by any party.

• The outcome of completed games is final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption or system failure during gameplay, maju24 will resolve the matter based on verified server records.
• Members are responsible for ensuring a stable internet connection while playing. maju24 is not liable for any losses resulting from connectivity disruptions on the user's end.
• The use of automated software (bots), unauthorised game assistance tools, or any method to gain an unfair advantage is strictly prohibited.

6 Prohibited Conduct

To maintain a safe and fair gaming environment for all members, maju24 strictly prohibits the following activities:

1. Registering more than one account with the intent to obtain multiple bonuses or to evade an account suspension.
2. Using another person's account or sharing your account with another individual.
3. Conducting transactions related to money laundering or the financing of illegal activities.
4. Using any software, scripts, or techniques to exploit vulnerabilities in the platform's system.
5. Committing any form of fraud, credit card fraud, or unauthorised chargebacks.
6. Spreading false information about the maju24 platform with the intent to damage the company's reputation.
7. Threatening, abusing, or harassing other members or maju24 support staff.

Violation of any of the above may result in immediate account suspension or closure, forfeiture of all pending wins and bonuses, and legal action where applicable.

7 Privacy & Data Protection

Maju24 values the privacy of every member. All personal information collected during registration and platform use is managed in accordance with our Privacy Policy, which complies with relevant data protection legislation.

Your data is protected with 256-bit SSL encryption and stored on secure servers accessible only to authorised personnel. maju24 will not sell, rent, or share your personal information with third parties without your consent, except as stated in our Privacy Policy or as required by law.

For more information on how we manage your data, please read our Privacy Policy in full.

8 Limitation of Liability

To the extent permitted by applicable law, maju24 and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with the use of our platform.

• Maju24 does not guarantee that the platform will operate without interruption or error at all times.
• We are not liable for losses caused by service disruptions attributable to third parties, including payment providers or game providers.
• Any losses arising from a user's failure to follow recommended account security measures are entirely the user's responsibility.

9 Account Closure & Suspension

By Members: You may close your account at any time by contacting our customer support team. Before closure, please ensure you have withdrawn all eligible balances in accordance with the applicable terms.

By maju24: Our platform reserves the right to suspend or close your account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Account has been inactive beyond the specified period.
• Upon request by a competent authority.

If an account is closed due to a terms violation, maju24 reserves the right to hold the existing balance for investigation purposes and is under no obligation to return funds associated with suspicious activity.

10 Terms Amendments & Governing Law

Maju24 reserves the right to amend these Terms and Conditions at any time. Amendments take effect as soon as they are published on the platform. We will endeavour to notify members of material changes via email or in-platform notifications; however, it remains your responsibility as a user to review the Terms periodically.

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which the maju24 platform is registered and operates. Any dispute arising from or related to these Terms shall first be resolved through voluntary negotiation, and if unsuccessful, through the dispute resolution procedures established by the relevant authority.