Privacy Policy & Data Protection maju24

1 Information We Collect

To deliver the best service and ensure the safety of all members, maju24 collects certain categories of information when you register and use our platform. We only collect data that is genuinely necessary — nothing more.

Information you provide directly:

• Full name as shown on your official identification document.
• Date of birth to verify age eligibility (18 years and above).
• An active email address for communication and account verification.
• Mobile number for two-factor authentication (2FA) and important notifications.
• Bank or digital wallet details for deposit and withdrawal purposes.
• KYC documents such as a copy of your ID card or passport when requested for identity verification.

Information collected automatically:

• IP address and general location information (country/region) for security and compliance purposes.
• Device type, operating system, and web browser used.
• In-platform activity data including game history, transactions, and login records.
• Cookie and session data to enhance the user experience.

2 How We Use Your Information

Maju24 uses collected information solely for legitimate and transparent purposes. All data usage is based on operational needs of the platform or applicable legal obligations.

We do not use your personal data to make automated decisions that significantly affect you without human review. Should there be any change in how we use your data, we will notify you in advance via email or an in-platform notification.

3 Sharing Information With Third Parties

Maju24 does not sell or trade your personal information. However, there are limited situations where we may need to share certain information with trusted third parties to keep the platform running properly.

• Payment service providers: Required transaction information is shared with authorised payment providers such as banks and digital wallet operators to process your deposits and withdrawals.
• Game providers: Required account data is shared with gaming platform providers to enable access to the games offered.
• Identity verification services: KYC information may be shared with recognised third-party identity verification providers to meet compliance requirements.
• Statutory authorities: maju24 will disclose information when required by court order, law enforcement request, or any other valid legal obligation.

All our third-party partners are bound by strict confidentiality agreements and are only permitted to use your data for the specified purposes. We ensure every partner upholds data protection standards equivalent to our own.

4 Security & Data Protection

The security of your data is an absolute priority at maju24. We implement multiple layers of technical and organisational protection to keep your information safe from unauthorised access, loss, or misuse.

• 256-bit SSL Encryption for all data communications between your device and our servers.
• Two-factor authentication (2FA) available and recommended for all member accounts.
• 24/7 Security Monitoring by our experienced cybersecurity team.
• Data segregation — sensitive information such as passwords is stored in an irreversible hashed format.
• Regular security audits by independent third parties to identify and address any potential system vulnerabilities.
• Internal access controls strict controls ensure that only authorized personnel can access sensitive data, with every access logged for audit purposes.

In the event of any security incident involving your personal data, maju24 will notify you within the timeframe required by applicable law, along with the steps that have been and are being taken to address the situation.

5 Cookies & Similar Technologies

Maju24 uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and maintain the security of your login session.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, sessions, and security. Cannot be disabled.
• Functional Cookies: Saves your preferences such as language and display settings to deliver a more personalised experience.
• Analytics Cookies: Collects anonymised usage data to help us understand how users interact with the platform and make improvements.
• Security Cookies: Used to detect suspicious activity and protect your account from security threats.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the maju24 platform.

6 Your Rights as a Data Subject

As a maju24 member, you have the following rights regarding your personal data. We are committed to fulfilling every request within a reasonable timeframe.

7 Children's Privacy

The maju24 platform is strictly for users aged 18 years and above. We do not intentionally collect or process personal data from individuals under the age of 18.

Should we find that a minor's information has been collected without our knowledge, the relevant account will be closed immediately and all associated data will be promptly deleted. If you are aware that someone under the age of 18 has registered on our platform, please contact our support team immediately.

8 Changes to This Privacy Policy

Maju24 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Each new version will be published on this page along with an updated effective date.

For material or significant changes, we will notify you via your registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Privacy Policy.

9 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, the maju24 privacy team is here to help.

You may reach us through the official support channels available on the platform, or by emailing our support address listed at the bottom of this page. Our team operates 24 hours a day, 7 days a week to ensure every enquiry receives prompt and proper attention.

For enquiries regarding personal data rights such as access, correction, or deletion requests, please clearly state the type of request along with the required account verification details so we can process it efficiently and promptly.